Thats Why We Give You A Free Bottle Of Stain Remover That Has Refill For Life
Above is a photo from one of my customers that used our carpet cleaning service to clean their carpets. Then this happened on a bedroom carpet.
Case Study 5: So What do you get when you combine a child, a chocolate milkshake, and a week before you move out of a rented house? Answer panic. we relaxed the rule on this one as the lady has used us before but we had not cleaned this carpet. We normally only honor our voucher on carpets we have cleaned but, how could we not help out?
This story has a happy conclusion, child survives, and customer gets deposit back. I am sure I dont need to point out how expensive this situation could have been for my customer. Why would we provide this service free of charge? well we live in the real would and we know that if you have a few of these types of situations you are going to rip up your carpets and put down hard floors.
Our free call out voucher is valid for one call out over one year, but you get a new voucher every year. the reason we do it this way is to protect us from people that might take advantage of us.
So we can improve the chances of a stain free carpet. You need to call us while the spillage is still wet. The reason for this is that with some spillages if they dry the chances are dramatically reduced.
This service does not guarantee anything. its just a way for us to help you. Any spillage and stains are your responsibility. and you should also consider calling your insurance company first. because if we touch the spillage, they might have a reason not to pay out. its better to get their go ahead first.
You also get one free bottle of stain remover that has free refills for life, so you always are prepared for any spillages on your carpets. keeping them stain free.
Read more of our stories here Carpet Cleaning Anti Stain After Care