4 STEPS TO A FRESH, CLEAN, HEALTHY CARPET
If you’re thinking about having your carpets cleaned, we encourage you to follow these four steps:
STEP No1: Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they’ll wear out. Plus the longer you have to breathe all the pollens, fungus and chemicals that hide in your carpet.
STEP No2: List your objectives. Do you want only the dirt removed, something you could do with a rented shampooer, or do you want all the bacteria, fungus etc. removed which will require a hot water cleaner, as we use. Do you want to work with an honest, reputable company – or are you willing to risk working with the company that offers the lowest price – knowing the company might not be in business tomorrow.
STEP No.3: Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are eight tough questions to ask a carpet cleaner before he begins to clean your carpet:
1.What method of carpet cleaning do you recommend?
2. What type of equipment do you use to clean carpets?
3. What will your equipment remove from my carpet?
4. How often should I get my carpets cleaned?
5. What training have you had in cleaning carpets?
6. Are you a member of the NCCA?,
7.Are you certified by the NCCA and will you show me your certification certificates.
8. Are all your cleaning technicians certified by the IICRC and can I see their certificates? (Or even better do you have city & guides in cleaning science)
STEP No4: Once you’re satisfied that you’re working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost – no surprises.
By following these four steps, you’ll gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer from the grocery store and do the job yourself.
But if you want your carpeting to be completely and healthily cleaned – removing the bacteria, fungus, chemicals, pollens, tobacco products – then we invite you to call us. We’ll be happy to answer your questions – discuss with you any carpet and upholstery cleaning requirements you may have – or come into your home and give you a free written quotation – without obligation of any kind.